Shipping policy
Order Processing
All orders are processed within 1–3 business days.
Once your order is shipped, you will receive a tracking number via email or SMS.
Processing times may be slightly longer during high‑volume periods.
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Shipping Times
We partner with trusted global suppliers to offer fast and reliable delivery.
Estimated Delivery Times
- USA: 5–12 business days
- UK & Europe: 6–14 business days
- Canada: 7–15 business days
- Australia & NZ: 7–15 business days
- Rest of World: 10–20 business days
These are average estimates. Actual delivery times may vary depending on your location and customs processing.
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Tracking Your Order
Once your order has shipped, you will receive a tracking link.
Tracking updates may take 2–5 days to appear while the package is in transit.
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Multiple Item Orders
If you ordered multiple items, they may arrive in separate packages to ensure faster delivery.
You will receive tracking information for each shipment.
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Shipping Delays
We are not responsible for delays caused by:
- Customs clearance
- Incorrect shipping information
- Weather conditions
- Carrier delays
If your order is significantly delayed, contact us and we will assist you immediately.
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Wrong Address Disclaimer
Please ensure your shipping address is correct.
We are not responsible for orders shipped to an incorrect address provided by the customer.
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Lost or Stolen Packages
If your package is marked as delivered but you did not receive it:
- Check with neighbors or building management
- Verify the address provided
- Contact the carrier
If the issue persists, contact us and we will help resolve it